Frequently Asked Questions
Find answers to common questions about Root System and our AI agent bundles.
General
What is Root System?
Root System is a collection of professional AI agent bundles designed to automate and optimize business operations. Each bundle contains specialized AI agents that work together to solve specific business challenges, from sales and marketing to finance and compliance.
How does installation work?
Installation is handled by our professional team who will set up the system on your infrastructure, configure the AI agents according to your business needs, and provide comprehensive training for your team. The process typically takes 1-2 weeks from initial consultation to full deployment.
What are the system requirements?
Root System requires a modern server environment with Docker support, minimum 8GB RAM, and stable internet connectivity. We support deployment on cloud platforms (AWS, Azure, GCP) or on-premises infrastructure. Our team will assess your specific environment during the consultation phase.
Pricing
Are there monthly fees?
No, Root System operates on a one-time installation and setup model. There are no recurring monthly fees. You pay once for the bundle installation and configuration, then own the system outright. Optional support packages are available separately.
Can I switch from SaaS to self-hosted?
Root System is designed as a self-hosted solution from the start, giving you complete control over your data and infrastructure. If you're currently using other SaaS tools, our team can help you migrate your workflows and data to the Root System platform.
Is there a refund policy?
We offer a 30-day satisfaction guarantee. If you're not completely satisfied with your Root System installation, we'll work to address any issues. If we cannot resolve them to your satisfaction, we provide a full refund minus any third-party costs incurred during setup.
Technical
Do I need an OpenAI API key?
No, Root System does not require an OpenAI API key. Our AI agents are designed to work with your existing infrastructure and data without external API dependencies. This ensures better privacy, security, and cost control for your business.
Can I run this offline?
Root System is designed to operate with minimal internet connectivity requirements. All your data and configurations are stored locally on your infrastructure. The system can continue to operate with cached responses during brief connectivity issues, making it suitable for environments with limited or intermittent internet access.
Can I integrate this with other tools?
Yes, Root System is designed for integration with your existing business tools. We support connections to CRM systems, email platforms, accounting software, and other common business applications. Our team will work with you to set up the integrations you need.
Security
How is my data protected?
Your data remains on your own infrastructure and is never stored on our servers. All communications with OpenAI are encrypted, and we implement industry-standard security practices. You maintain complete control over your data and can audit all system activities.
Can I audit the agents?
Yes, all Root System agents are fully auditable. You have access to complete logs of all agent activities, decisions made, and data processed. The system provides transparency into how agents work and allows you to review and adjust their behavior as needed.
Is this GDPR/CCPA compliant?
Root System is designed with privacy regulations in mind. Since your data stays on your infrastructure, you maintain full control over compliance. The system includes features for data retention policies, right-to-delete requests, and audit trails to help you meet GDPR and CCPA requirements.
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