Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing and using Root System's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of Root System's website and services operated by Root System ("we," "us," or "our").

2. Description of Service

Root System provides AI automation services, including but not limited to:

  • AI agent bundles for business automation
  • Installation and setup services
  • Technical support and maintenance
  • Training and consultation services
  • Custom development and integration services

3. User Accounts and Registration

To access certain features of our services, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your account credentials secure
  • Accept responsibility for all activities under your account

4. Acceptable Use Policy

You agree not to use our services to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of our services
  • Use our services for any illegal or unauthorized purpose

5. Payment Terms

Payment terms for our services are as follows:

  • All fees are due upon service delivery unless otherwise agreed
  • Prices are subject to change with 30 days notice
  • Late payments may result in service suspension
  • Refunds are subject to our refund policy

6. Intellectual Property Rights

The content, features, and functionality of our services are owned by Root System and are protected by copyright, trademark, and other intellectual property laws.

You retain ownership of any content you submit to our services, but grant us a license to use, modify, and display such content as necessary to provide our services.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

You are responsible for ensuring that your use of our services complies with applicable data protection laws and regulations.

8. Disclaimers and Limitations

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied.

We do not warrant that our services will be uninterrupted, secure, or error-free, or that defects will be corrected.

In no event shall Root System be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services.

9. Indemnification

You agree to indemnify and hold harmless Root System, its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of our services or violation of these Terms.

10. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use our services will cease immediately. All provisions of the Terms which by their nature should survive termination shall survive termination.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Root System operates, without regard to its conflict of law provisions.

12. Dispute Resolution

Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

You agree to waive any right to a jury trial or to participate in a class action lawsuit.

13. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

14. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

Your continued use of our services after any changes constitutes acceptance of the new Terms.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@rootsystem.ai

Subject Line: Terms of Service Inquiry

We will respond to your inquiry within 30 days of receipt.